Our Commitment To You – What We Promise
At the very heart of our philosophy towards property management is the treatment of each individual client as if you were the only One.
We are committed to offering you:
✔Maximum rental returns and minimal vacancy periods
✔Regular and timely communication and feedback
✔Tailored management packages to suit you
✔Expertise and up-to-date legislative knowledge
✔Attentive, personal service
Our Commitment to Property Management – Why We Love it!
At Position One, we love Property Management, because we love property and people. Full stop. If you’ve followed our Social Media channels for any time, you will have noticed that we often say “We Love Property Management”. And we mean it.
Our Position One Property Management Team are both experienced and knowledgeable. Furthermore, we are capable of addressing all manner of issues. Our Brisbane property managers are trained to the highest standards. We work to achieve the best outcomes for both tenants and owners. In our office, we aim to provide the best possible service to both sides of the property management equation. Most of all, we’re passionate about finding that ‘match made in heaven’ between property and tenant. Because neither can exist without the other!
So here are our top 10 reasons why we love property management:
At Position One Property, we are ‘people’s people’. We always like to say that people rent property, not the other way around! As a result, the best part of our job is interacting with the owners and tenants to make sure that both parties get the outcome they desire.
Have we mentioned? We just love property! Position One is a proudly Brisbane and Queensland company, and we wouldn’t be without the traditional Queenslander, and that distinctly Queensland way of life. We love the old houses and we love the new styles and modern innovations that match our climate and our lifestyle. First of all, we on the Team are all property owners. Furthermore, most of us are investment property owners. What better way to offer an insightful, skilled and dedicated property management service to clients, than to be property investors ourselves?
3. We love problem solving.
What is too difficult and too much trouble for some people, is a challenge for us. You might say it’s our bread and butter! We devour challenges for breakfast! Coming up with the best solution for both tenants and owners alike is our lifeblood.
4. We love good outcomes.
Especially important to us at Position One is not to simply fill vacancies as fast as possible. In fact, that can be counter intuitive to good property management. What we believe in is good outcomes for both the tenant and the owner, such that the best tenants are matched with their ideal property. As a result, we achieve longer tenancies and more stable rental agreements. That is how we achieve lower vacancy rates. Another reason why we love good property management!
5. Our job is never dull.
While some might thingt the lot of a property manager is routine, what we do is anything but dull! Our loyal Brisbane property managers are always out and about, meeting new people, inspecting rental properties, assessing new rental properties, and overcoming new challenges. There’s always something new to learn. Consequently, regular training updates are important for keeping the best property management team current. Our Team are always up to date with the latest legislation and regulations concerning rental properties, so that we can take expert care of all of our tenants and owners.
6. We value skills and training.
Because we value the mentorship and skill development that we need to succeed, our Team value training and continual learning. It’s partly through this commitment by the business that our team has enjoyed long, productive careers in property management. And it is not just about a quick intro at the start and “off you go into the world”. We constantly develop our staff with refresher training and career advancement. Do an online search and you’ll see that the average property manager has between 1 to 3 years experience in the field. Not so at Position One. Each of our experienced team have more than 10 years at Position One. Furthermore, most of us have experience in the property management profession prior to our time with Position One. We don’t know of any other property management business who can claim such credentials. Do you?
7. Great office culture at Positon One Property.
Work is meant to be enjoyable! A relaxed and friendly office environment is vital to maintain an efficient and vibrant professional team. It takes a certain type of person to be a successful property manager. So at Position One Property, we are fortunate to have developed a team of experienced and capable staff, who also have excellent communication skills. All of our property management team are open to discussion about any issue, and motivated to find the best solution for all involved.
8. Manageable portfolio size.
We are well established as a boutique, specialist Property Management company. Our Property Managers are not forced to manage portfolios of hundreds of properties. We keep a cap on the number of properties each of our property managers are responsible for. This means our property managers are not stressed. Consequently neither are our tenants or our owners! As a result we have the opportunity to focus on doing a great job, which is peronally satisfying for each of us on the Team. We like doing a good job and pride ourselves on putting our clients first.
9. High level of service.
We do not manage properties as a secondary or side business to a real estate sales office. We are 100% focussed on Property Management in Brisbane and South East Queensland and take pride in the work that we do. Property Management is not a small, unimportant side to the business – Property management is our business! Because we love property management.
10. We thrive on variety.
As property managers we wear several hats, and our work often carries us to different locations multiple times every day. We meet people from widely varying backgrounds, and interesting individuals of all personality types. Particularly satisfying is the wide range of tasks in our charge. From marketing to paperwork, from tenant negotiations to creative problem solving. Property maintenance and assisting with select improvements become second nature to us.
And that is why we love Property Management in Brisbane each and every day. And that is also why we strive to remain the number one property management agency of choice for investors in Brisbane!
Our Team agree. It is a delight to be a part of a Property Management business that actually makes it fun to come to work each day. As a long established Property Management company we have good staff, good systems and good procedures in place, which are the glue to keep it all together. We recognise that good training is vital to keep good property management staff, but we don’t forget that our business is really about people.
Our Commitment to Standards – Awards and Accrediations
Recognition of Our Commitment
2010 LPMA Finalist Property Management Company of the Year
2010 LPMA Winner Excellence in Customer Service
2010 LPMA Finalist Property Management Company of the Year
2010 LPMA Finalist Outstanding Customer Service Support
2009 REIQ Finalist Property Manager of the Year
2009 LPMA Finalist Property Management Company of the Year
2009 LPMA Finalist Property Manager of the Year
2009 LPMA Winner Outstanding Customer Service Support
2009 Quest Finalist Small Business of the Year – Real Estate